Returns Policy
30-Day Return Guarantee
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return most items within 30 days of delivery for a full refund or exchange, subject to the following conditions:
- Items must be unused, in their original packaging, and in resalable condition.
- Some items, such as perishable goods, personalized products, or final sale items, are not eligible for return.
- Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.
How to Initiate a Return
- Contact our support team at our Help Desk.
- Pack the item securely and include your order number and return authorization.
- Ship the item to the address provided by our support team.
Refunds
Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days. You will receive a confirmation email when your refund is complete.
Exchanges
If you wish to exchange an item, please indicate this when requesting your return authorization. Exchanges are subject to product availability.
Questions?
Contact us at our Help Desk for any questions about our returns policy.
Effective Date: September 9, 2025